The delivery of products is realized by independent persons receiving providers to KAITHAM.COM / KAITHAM.FR, the delays announced by these persons receiving benefits(providers) are usually from 48 to 72 hours for france, from our warehouses. These delays are indicative and passed on by our persons receivingproviders.
EURL KAITHAM cannot be held person in charge of the consequences due to a delay of routing. The ordered product is delivered to the address appearing on the order form. In the absence of every addressee a calling card is left with the delivery address, the possible expenses of new presentation are left chargeable to the buyer The buyer has to verify the state and the number of parcel delivered. The check is considered as made by the lors that the buyer or a person authorized by him signed the delivery order. If the buyer detects an average (parcel opened or damaged) concerning the delivery, he will have to emit at once the necessary reserves with the deliverer. The buyer will also have to indicate by mail recommended any abnormality and to confirm his reserves to the carrier at the latest in 3 working days following the reception of (or) article (s) and to pass on a copy of this mail in:
EURL KAITHAM,
Bld de l'europe
Zone des plantates
63360 GERZAT FRANCE
IMPORTANT REMINDER!
We invite you to follow scrupulously our instructions to avoid any dispute. The transport is a delicate phase which asks for a quite particular attention.
Consequently, please shape you to the rules of elementary manners called back below:
- Parcel in poor condition - opened and\or crushed parcel - system of lock damaged (adhesive) or not seeming of origin.
THAT TO MAKE?
- Emit at once the reserves of usage with the carrier by motivating your reserves in detail on every noticed average.
- To indicate us the problem by indicating us the no. of concerned order
IMPORTING
The Kaitham company will refuse systematically the refund of order if :
- No reserve was emitted with the carrier - no proof of the broadcast of the reserves is supplied
The complaints reached beyond indicated delays or not having respected the procedures above will systematically be rejected and will loosen the KAITHAM company of any responsibility face to face of the buyer
We thank you for your understanding and remain entirely at your disposal for any further information.
